Emotional intelligence or emotional awareness requires the following 5 key elements:
- Self- regulation
- Good values
Effective interpersonal communication requires a high level of emotional intelligence to successfully manage your work and personal relationships. Therefore, it is important to know your emotions to build good relations!
Many children had pen-pals while growing up. Pen-pals were usually children in other countries with whom you would share stories and information about each other’s country, family, school, daily-life and future dreams by writing them a letter. It was an experience by which many children, including myself, gained valuable knowledge about other people and different cultures. While in lower school, I would often try to be first in line upon the delivery of the new school magazine so I could read the pen-pal section to possibly find a new friend. It was great fun choosing a new pen-pal and reading their stories, with the anticipation of one day traveling to the far-away country to meet my new friend.
The Pen-Pal interaction was encouraged by the teachers because it was more than just a social activity. It was also a way of helping students become more interested in history and geography. On the social level, the interaction helped build emotional intelligence as it brought attention to emotions (self-awareness) and how they helped shaped one’s response to a particular activity or action. Of course, how one’s emotions are expressed is determined by how well they were managed (self-regulation) and must take into consideration the parties involved. The pen-pal activity helped students (motivation) to establish and maintain good relationships with others while developing the empathetic levels to recognize and appreciate the differences and challenges (empathy) in each other’s lives and cultures. The values expressed by most students were authentic, kind and thoughtful (good values).
With the advent of the computer and social media we have moved beyond manual letter writing but the interpersonal sensitivity communication requirements remain the same as we traverse the global marketplace. Social media is mainly about building relationships and is emotion driven, so it’s important that you remain aware of the role that emotional intelligence plays inorder to project a good image.
Support Reading: Walking Miles in Sensible Shoes written by Norma Fay Nicholson. Walk with her through adversity and great triumph. The book highlights the authors use of emotional intelligence; empathy, active listening and good values in team building. Great read!
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