People Operations (People Ops)
The concept of People Operations (People Ops) was initiated by Google in the early 2000’s to put more emphasis on employee development after they realized there was a high turnover in their workforce. The concept is considered the new human resources (HR) because it focuses on employee empowerment and development such as training, mentoring, the work environment, employee well-being and leadership skills. People Are A Company’s Greatest Asset!
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Invest in Your Human Capital – Company’s Greatest Asset
The pandemic has certainly made businesses take a good look at how they invest in their human capital and there is evidence that the traditional role of the human resources department which involved mainly activities such as compliance, hiring and firing, parole processing and time records is slowly shifting to one which focuses more on procedures and processes that will reduce employee turn-over, enhance remote work flexibility, employee involvement and wellbeing.
People operations (People Ops) conducted within the framework of empathy and compassion will deliver the tools that employees need for their personal and professional growth. Businesses will have happier employees and see increased productivity.
People Are A Company’s Greatest Asset
This new concept – (People Ops)- is definitely finding traction but there is still the bureaucratic inertia and resistance to change that is embedded in some businesses and it will take a new level of business leadership with the tenacity and acumen to adopt the new human resources administration.
In my experience, a people operations (People Ops) change is absolutely necessary for businesses to seriously focus and invest more in their human capital. Many employees know the value of hard work and have substantive work ethics but are removed from living their best life because of the lack of tangible human resources support and benefits.
Business Renaissance
The term “renaissance” refers to a rebirth or awakening and is mostly used to describe works of art from the 14th to the 17th centuries. Comparatively, businesses should view people operations as the 21st century’s renaissance of their human resources department.
People operations (People Ops) should be viewed as the causative factor of the success of a company’s employees rather than as an extraterrestrial action above and beyond them. Businesses are fueled by the individual and combined talents and skills of its workforce. Therefore, giving attention to the needs of employees will serve businesses well. Shelve the old, stock the new…human capital investment yields high returns.
People Ops is the new HR!
T’s Tip: Life Matters…You Matter!
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